Downloads

Need instructions, a quick-start, or a spec sheet? This page is your starting point. If you don’t see what you need, email us and we’ll help you find the right manual fast.

Note: For security reasons, we recommend downloading firmware and apps only from official manufacturer sources.



Request a Manual

If you don’t see the document you need, email us and we’ll point you to the correct file or instructions. To avoid back-and-forth, include the details below.

What to include in your email

  • Order number (if you have one)
  • Product name (exact name helps)
  • Any model number listed on the item/box
  • What you’re trying to do (setup, mount, motion alerts, night issues, etc.)

Email:  sales@totalarmor-security.com 

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Quick-Start Checklists

No downloads needed. These are practical checklists you can follow immediately. (You can also copy/paste these into a note or print the page.)

Wi-Fi Camera Setup Checklist

  • Start setup near the router (best signal for pairing).
  • If available, use 2.4GHz Wi-Fi for better range.
  • Confirm live view works, then update firmware if prompted.
  • Move camera to final location and re-check signal stability.
  • Set motion zones and sensitivity before turning on alerts.

Need the full walkthrough?  Wi-Fi Camera Setup & Troubleshooting 

Camera Placement Checklist

  • Define the goal: awareness vs. identification.
  • Cover entry points and approach paths first (door, gate, driveway lane).
  • Avoid aiming directly into bright lights, reflective glass, or sunrise/sunset glare.
  • Do a quick “walk test” on live view before mounting permanently.
  • At night: watch for IR reflection off walls/soffits and adjust angle if needed.

Want the full guide?  Camera Placement Basics 

Better Motion Alerts Checklist

  • Create activity zones (doorway/walkway), remove streets/trees.
  • Lower sensitivity until you stop getting spam alerts.
  • Angle away from moving foliage and busy traffic areas.
  • Avoid mounting near bright lights that attract bugs at night.

More answers here:  Surveillance FAQ 

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Best-Practice One-Pagers

Pepper Spray Laws & Safe Carry Basics

Evergreen education on what varies and what to verify locally.

 View the Guide 

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Policies & Support Links

Still stuck?

Email us what you bought + what you’re trying to do, and we’ll point you to the cleanest next step. Email: sales@totalarmor-security.com

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